Chessmate.club – Privacy Policy
Effective Date: [12/09/2025]
Magicweave Studios Private Limited (“Company,” “we,” “our,” or “us”) operates Chessmate.club (“Platform” or “Service”), a chess gaming platform available via web and mobile applications.
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use Chessmate.club.
1. Information We Collect
We collect the following categories of information when you use Chessmate.club:
a. Information You Provide Directly
Account Information: Name, email address, username, password, profile picture.
Payment Information: When you purchase coins, gems, or subscriptions, we collect billing information through secure payment processors.
Communications: Feedback, support requests, and any messages sent to us.
b. Information Collected Automatically
Usage Data: Game history, leaderboard rankings, in-game activity, achievements, rewards.
Device Data: IP address, device type, operating system, app version, browser type.
Cookies & Tracking: We use cookies, analytics tools, and similar technologies to improve performance, remember preferences, and track engagement.
c. Information from Third Parties
Social Logins: If you sign up using Google, Apple, or other platforms, we receive basic profile information in line with their policies.
Marketing Partners: Information about ad interactions, referrals, or promotions.
2. How We Use Your Information
We use your information to:
Provide, operate, and improve Chessmate.club.
Enable gameplay, matchmaking, and leaderboard tracking.
Process purchases and manage rewards (coins, gems, vouchers).
Personalize your experience with recommendations and updates.
Detect, prevent, and respond to fraud, abuse, or security risks.
Comply with legal obligations.
Communicate with you about product updates, offers, or policies (with opt-out options).
3. How We Share Your Information
We do not sell your personal data. We may share information in the following limited ways:
Service Providers: Payment processors, hosting providers, analytics, and customer support tools.
Legal Compliance: If required by law, regulation, or government request.
Business Transfers: In case of merger, acquisition, or sale of assets.
Community Features: Limited public information (like username, ranking, avatar) may be visible to other players.
4. Your Rights
Depending on your location (e.g., EU under GDPR, California under CCPA), you may have rights to:
Access, update, or delete your data.
Request a copy of your data.
Restrict or object to processing.
Opt out of marketing communications.
Withdraw consent where processing is based on consent.
You can exercise these rights by contacting us at privacy@chessmate.club.
5. Data Retention
We retain your personal information for as long as necessary to:
Provide services.
Comply with legal obligations.
Resolve disputes.
Enforce agreements.
Inactive accounts may be deleted after 24 months of inactivity.
6. Security
We use industry-standard encryption (SSL/TLS), secure servers, and strict access controls to protect your information. However, no system is 100% secure. You are responsible for keeping your password confidential.
7. Children’s Privacy
Chessmate.club is not intended for children under 13 (or under the minimum age of digital consent in your country). We do not knowingly collect data from children. If we discover such data, we will delete it.
8. International Users
Your data may be transferred and stored in countries outside your home country, including India, the US, and the EU. We take steps to ensure adequate safeguards for such transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of Chessmate.club after updates means you accept the new policy.
10. Contact Us
For questions or concerns, contact us at:
Magicweave Studios Private Limited
Email: sahil@magicweave.xyz